Quality Control Handbook Fourth Edition By Juran's

Descripción

Libro en ingles, sobre todos los aspectos de control de calidad. Como nuevo
capitulos:
The quality function ; Quality and income / J.M. Juran -- Quality costs / Frank M. Gryna -- Quality policies and objectives ; Companywide planning for quality ; Organizing for quality ; Upper management and quality / J.M. Juran -- Quality assurance / Frank M. Gryna -- Managing human performance / Edward M. Baker -- Training for quality ; Field intelligence ; Product development / Frank M. Gryna -- Software development / Patrick J. Fortune -- Supplier relations ; Manufacturing planning ; Production / Frank M. Gryna -- Inspection and test / Joseph J. Zeccardi -- Marketing ; Customer service ; Administrative and support operations ; Quality improvement / Frank M. Gryna -- Basic statistical methods / Edward J. Dudewicz -- Statistical process control / Dorian Shainin, Peter D. Shainin -- Acceptance sampling / Edward G. Schilling, Dan J. Sommers -- Design and analysis of experiments / J. Stuart Hunter ... [et al.] -- Computers and quality / Fredric I. Orkin